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Hello, RiverWood Bank

We’re a local, community bank whose community is about to get a little bigger.

Welcome Guide

What to expect over the next 60 days.

Details about the transition, what you can expect, and where to turn with questions. Don’t forget to use the ctrl + F function to search what you may be looking for!

View our Welcome Guide
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Frequently Asked Questions

​​Can I visit any of the 21 locations after the sale closes on December 13?

Until January 24, please continue visiting your former RiverWood Bank branches. Starting January 27, you are welcome to visit any of NBC’s 21 locations.

When will the RiverWood Bank website be discontinued?

The RiverWood Bank website will no longer be accessible starting December 13 at 4 pm. RiverWood Bank online banking can be accessed through the ‘RW Login’ button on the NBC homepage.

How do I log into online banking between December 13 and January 27?

During this period, please use the ‘RW Login’ button on the NBC homepage. On January 27, your accounts will be NBC accounts, and you can log in directly on our website using the ‘Login’ button.

How long can I continue using the RiverWood Bank mobile app?

The RiverWood Bank mobile app will remain functional until January 27. We recommend downloading the NBC Mobile app beforehand so you’re ready to use it on this date.

Will RiverWood Bank deposit account numbers stay the same?

Yes, in most cases. However, if there happens to be an account number duplicated, we will work with those accounts on a one-off basis. Additional information and resources will be provided to support any impacted customers.

Will automatic internal and external transfers remain in place after the conversion?

All existing internal and external transfers are expected to remain intact after January 27. We will work with our core provider, Jack Henry™, to test the process thoroughly and verify that payment structures are not impacted. Customers may be affected if an account or loan number needs to be changed, and we will notify them directly if that is the case.

Can I continue using my RiverWood Bank checks?

RiverWood Bank customers can continue using their existing supply of checks. When reordering checks, the new checks will include NBC’s routing number. We will retain the RiverWood Bank routing numbers for a transitional period, so there’s no need to rush through your current supply.

Do I need to update my automatic deposits with my workplace?

NBC will take care of updating the routing number on your current automatic payments and deposits, such as payroll or recurring debits. After January 27, any new automatic payments will require the NBC routing number (091800028). Your existing account number will remain unchanged unless we notify you otherwise.

How will a new routing number affect the ability to transfer funds?

Your existing transfers will not be affected by the new routing number. After January 27, any new transfers you initiate will require the NBC routing number (091800028).

What Happens Next?

Here’s the good news: There’s nothing you need to do right now. 

As for us, these are the most important steps in the acquisition process, and the general timeframe in which we expect them to be completed. Dates and deadlines may shift, but we are committed to an open, honest, and transparent process. That means, if the dates below change, you’ll be the first to know.

July 29, 2024

Public Announcement

Within thirty days of July 29, 2024

Acquisition Application Submitted to the Federal Reserve Bank of Minneapolis

Within 120 days of the application being filed

Close of the Sale

Dec 13 – 15, 2024

RiverWood Bank locations become NBC Branches after the sale closes

Jan 24 – 26, 2025

Account Migration

  • Friday night – Sunday
  • RiverWood Bank accounts become NBC accounts
  • After account migration, all customers are able to visit any branch in the 17 cities that we serve

Hours

Soon, our range of banking solutions – provided with personal service by local bankers – will be expanding to even more communities.

Bagley

Lobby & Drive Thru
Mon – Thurs 8:30 am to 4:30 pm
Fri 8:30 am to 5:00 pm
Closed Saturday

Baudette

Lobby
Mon – Fri 9:00 am to 4:30 pm

Drive Thru
Mon – Fri 8:30 am to 5:00 pm
Closed Saturday

Baxter

Lobby & Drive Thru
Mon – Fri 8:30 am to 5:00 pm
Closed Saturday

Bemidji – Downtown

Lobby & Drive Thru
Mon – Fri 8:30 am to 5:00 pm
Closed Saturday

Bemidji – Paul Bunyan Drive

Lobby
Mon – Fri 8:30 am to 5:00 pm

Drive Thru
Mon – Fri 8:30 am to 5:30 pm
Sat 9:00 am to 12:00 pm

Benson

Lobby
Mon – Wed & Fri 8:30 am to 4:00 pm
Thurs 8:30 am to 5:00 pm

Drive Thru
Mon – Fri 8:00 am to 5:00 pm
Closed Saturday

Big Lake

Lobby
Mon – Fri 8:30 am to 5:00 pm

Drive Thru
Mon – Fri 8:30 am to 5:30 pm
Closed Saturday

Crosslake

Lobby & Drive Thru
Mon – Fri 8:30 am to 5:00 pm
Closed Saturday

International Falls

Lobby
Mon – Fri 8:30 am to 5:00 pm
Closed Saturday

Monticello

Lobby
Mon – Fri 8:30 am to 5:00 pm

Drive Thru
Mon – Fri 8:30 am to 5:30 pm
Sat 9:00 am to 12:00 pm

Morris

Lobby
Mon – Wed 8:30 am to 4:00 pm
Thurs 8:30 am to 6:00 pm
Fri 8:30 am to 4:00 pm

Drive Thru
Mon – Wed 8:00 am to 5:00 pm
Thurs & Fri 8:00 am to 6:00 pm
Closed Saturday

Top Three Reasons
For The Acquisition

1. Bank Local

This is an opportunity to ensure local dollars remain in the region and allow NBC and RiverWood Bank to combine their strengths and offer the best products and services.

2. Expanded Reach

This acquisition is a strategic move that aligns with NBC’s long-term vision for growth and expansion.

3. The Perfect Partner

RiverWood Bank emerged as an ideal partner due to the strong alignment of the organization’s values, culture, and commitment to delivering exceptional customer service. The synergies created by this partnership will undoubtedly enable NBC to serve its customers and communities better.

faq iconStill Have Questions?

We’re committed to ensuring that this process is as transparent and seamless as possible. Part of that means that we are ready to answer any question you might have about the acquisition. 

You can email us anytime, or leave a message on our acquisition phone line, 218.733.6419. Calls will be returned within 24 hours, Monday through Friday from 8 am to 5 pm.

Email Us

Thank You For Banking Local

Finally, whether you have a personal account or your entire business with us, we want to thank you for your commitment to banking local. A deposit made at NBC and RiverWood Bank is an investment in our region. This acquisition presents an exciting opportunity for our customers and our community, and it provides us all with the chance to make even more possible.


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